Verified florist directory profile
1-800 Flowers
United States
1-800-Flowers is a major United States flower and gifting brand offering nationwide flower delivery, gift baskets and customer-service support from . Company Overview: 1-800-Flowers operates from 1800flowers.com and is based in Jericho, New York. The brand off…
About 1-800 Flowers
Overview
1-800-Flowers is a major United States flower and gifting brand offering nationwide flower delivery, gift baskets and customer-service support from 1800flowers.com.
Company Overview
1-800-Flowers operates from 1800flowers.com and is based in Jericho, New York. The brand offers flowers, plants, baskets and gifts with same-day delivery categories and a large public social footprint.
Service Offerings
Flower delivery, same-day flower delivery, plants, gift baskets, food gifts, customer support, order tracking and live chat.
Floral Arrangements
Large range of bouquets, roses, lilies, sympathy flowers, birthday flowers and seasonal floral arrangements.
Other Gifts
Gift baskets, fruit bouquets, food gifts, jewelry and related gifts depending on catalogue.
Delivery
- Delivery area
- United States delivery and other brand-network options.
- Same-day delivery
- Same-day delivery category promoted.
- Delivery cutoff time
- Varies by item/location.
- Weekend delivery
- Available by item/location.
- Holiday delivery
- Holiday delivery promoted by catalogue.
- Delivery fees
- Vary by order/location.
- Delivery tracking
- Order tracking available through customer-service hub.
- Substitution policy
- Not available
Payment methods accepted
- Credit cards
- American Express, MasterCard, Visa and Discover referenced.
- PayPal
- Not available
- Apple Pay
- Not available
- Google Pay
- Not available
- Bank transfer
- Not available
- Corporate billing
- Not available
- Currency
- USD.
Customer Service
- Customer service hours
- Not available
- Time zone
- United States time zones; customer service hub should be checked for current hours.
- Refund policy
- Customer-service issue handling available.
- Satisfaction guarantee
- Not available
- Reviews page
- Not available
User Experience
Large modern ecommerce brand with robust customer-service pages, social channels, reviews integrations and order tracking.
Contact details
- Website
- https://www.1800flowers.com/
- Main phone
- +1 800 716 4851
- Toll-free phone
- 1-800-716-4851
- Direct phone
- Not available
- Fax
- Not available
- Not available
- Online chat
- Available through customer-service hub.
- Not available
- Contact form
- https://www.1800flowers.com/customer-service
- Customer service page
- https://www.1800flowers.com/customer-service
- Company address
- Two Jericho Plaza, Suite 200, Jericho, NY 11753, United States.
- Additional locations
- Nationwide United States delivery network.
Social medias
- X/Twitter
- https://twitter.com/1800flowers
- TikTok
- https://www.tiktok.com/@1800flowers (likely official; not found in official sameAs during verification)
Reviews
- Website reviews page
- Product reviews integrated via PowerReviews.
- Google reviews
- Not available
- Facebook reviews
- Not available
- BBB profile
- https://www.bbb.org/us/ny/jericho/profile/retail-florist/1-800-flowers-0121-24583/customer-reviews
- Other independent review providers
- Not available
Trust and security
- SSL secure website
- Available via HTTPS.
- Secure checkout/payment
- Major card payments supported.
- Satisfaction guarantee
- Not available
- Refund policy
- Customer-service issue handling available.
- Substitution policy
- Not available
- Florist network membership
- Large florist and gift delivery network.
- Privacy policy
- Not available
- Terms of service
- Not available
Website languages
English; United States ecommerce experience.\n
Customer reviews
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