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1-800 Flowers

United States

1-800-Flowers is a major United States flower and gifting brand offering nationwide flower delivery, gift baskets and customer-service support from . Company Overview: 1-800-Flowers operates from 1800flowers.com and is based in Jericho, New York. The brand off…

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1-800 Flowers
Directory categoryUnited States
ServicesFlowers & gift delivery
FLORAINDEX visitor ratingNo reviews yet
FLORAINDEX editor rating4.0/5Major established florist and gifting platform with customer-service infrastructure, official social channels, Trustpilot and BBB presence, but mixed public review sentiment prevents an excellent rating.
Phone+1 800 716 4851

About 1-800 Flowers

Overview

1-800-Flowers is a major United States flower and gifting brand offering nationwide flower delivery, gift baskets and customer-service support from 1800flowers.com.

Company Overview

1-800-Flowers operates from 1800flowers.com and is based in Jericho, New York. The brand offers flowers, plants, baskets and gifts with same-day delivery categories and a large public social footprint.

Service Offerings

Flower delivery, same-day flower delivery, plants, gift baskets, food gifts, customer support, order tracking and live chat.

Floral Arrangements

Large range of bouquets, roses, lilies, sympathy flowers, birthday flowers and seasonal floral arrangements.

Other Gifts

Gift baskets, fruit bouquets, food gifts, jewelry and related gifts depending on catalogue.

Delivery

Delivery area
United States delivery and other brand-network options.
Same-day delivery
Same-day delivery category promoted.
Delivery cutoff time
Varies by item/location.
Weekend delivery
Available by item/location.
Holiday delivery
Holiday delivery promoted by catalogue.
Delivery fees
Vary by order/location.
Delivery tracking
Order tracking available through customer-service hub.
Substitution policy
Not available

Payment methods accepted

Credit cards
American Express, MasterCard, Visa and Discover referenced.
PayPal
Not available
Apple Pay
Not available
Google Pay
Not available
Bank transfer
Not available
Corporate billing
Not available
Currency
USD.

Customer Service

Customer service hours
Not available
Time zone
United States time zones; customer service hub should be checked for current hours.
Refund policy
Customer-service issue handling available.
Satisfaction guarantee
Not available
Reviews page
Not available

User Experience

Large modern ecommerce brand with robust customer-service pages, social channels, reviews integrations and order tracking.

Contact details

Main phone
+1 800 716 4851
Toll-free phone
1-800-716-4851
Direct phone
Not available
Fax
Not available
Email
Not available
Online chat
Available through customer-service hub.
WhatsApp
Not available
Company address
Two Jericho Plaza, Suite 200, Jericho, NY 11753, United States.
Additional locations
Nationwide United States delivery network.

Social medias

TikTok
https://www.tiktok.com/@1800flowers (likely official; not found in official sameAs during verification)

Reviews

Website reviews page
Product reviews integrated via PowerReviews.
Google reviews
Not available
Facebook reviews
Not available
Other independent review providers
Not available

Trust and security

SSL secure website
Available via HTTPS.
Secure checkout/payment
Major card payments supported.
Satisfaction guarantee
Not available
Refund policy
Customer-service issue handling available.
Substitution policy
Not available
Florist network membership
Large florist and gift delivery network.
Privacy policy
Not available
Terms of service
Not available

Website languages

English; United States ecommerce experience.\n

Customer reviews

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